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Shopping Ad CTR Is Up, Impressions Are Down — Are AI Overviews Filtering Out Low-Intent Queries?

Shopping Ad CTR Is Up, Impressions Are Down — Are AI Overviews Filtering Out Low-Intent Queries?

The story behind rising Shopping ad CTR

Shopping ad CTR is climbing. Mike Ryan, head of ecommerce at Smarter Ecommerce, saw roughly a 20% increase in his company’s Market Observer benchmark, and separate Optmyzr data showed CTR up 17% year over year. That looks like better performance — until you look underneath.

Across thousands of Shopping and Performance Max campaigns in hundreds of advertiser accounts, Ryan found clicks were often flat or slightly down, while impressions fell more noticeably. Shopping ads weren’t earning many more clicks. They were being shown less often, which pushed CTR up.

The hypothesis: ‘experience switching’

AI Overviews on low-propensity queries

Ryan theorizes that Google may be more likely to show AI Overviews on queries with a lower predicted chance of an ad click, while keeping Shopping ads for searches with stronger click propensity. If so, Google could cut Shopping impressions without cutting clicks at the same rate. Two seemingly contradictory things become true at once: AI Overviews suppress some ad opportunities, while the remaining ads keep monetizing well.

He calls this “experience switching.” Anecdotally, he rarely sees Shopping ads and AI Overviews on the same results page — it’s usually one or the other. Where publishers face the SEO “crocodile effect” of rising impressions and falling clicks, Shopping ads show the reverse: fewer impressions and higher CTR.

Still unproven

Ryan is explicit that the data does not prove causation. The timing could be coincidental, AI Overviews could contribute through another mechanism, or something else could explain the drop. He expects Google to move from “either/or” toward “both/and” as it builds AI-native formats that place Shopping ads inside AI Overviews — which means today’s pattern may be temporary.

What advertisers should track now

Judging performance on CTR alone is risky. Pair it with:

  • Impressions and impression share — confirm whether higher CTR comes from lower visibility.
  • Clicks and total traffic — the outcome that actually matters.
  • Query-type segmentation — separate informational searches from high-intent ones.
  • Reset benchmarks — don’t compare this year’s CTR to last year’s at face value.

AI Overviews are already a paid search variable. They can contradict the ad right above them and raise CPCs, and their reach keeps expanding as AI Overviews jumped from 15% to 43% of searches. When a report says CTR improved, the first question should be why.

Frequently Asked Questions

Why might rising Shopping ad CTR not be good news?

In many accounts, clicks were flat while impressions fell, so the higher CTR reflects fewer impressions rather than more engagement.

Is it proven that AI Overviews reduce Shopping ad impressions?

No. It is Mike Ryan’s hypothesis, and he says the data does not prove causation.

What should advertisers monitor alongside CTR?

Impressions, impression share, clicks and total traffic, segmented by query type, with benchmarks reset rather than compared year over year at face value.

Where does your own site stand?

To apply what you just read to your own site, start with a free audit of where things are now.

A strategist replies within 24 hours on business days.

Read next

Shopping Ad CTR Is Up, Impressions Are Down — Are AI Overviews Filtering Out Low-Intent Queries? | BestPartner