Gen Z's global purchasing power is expected to reach $12 trillion by 2030, yet the generation remains hard for brands to reach. At an Advertising Week New York panel, Diageo's Smirnoff, dating app Hinge and creative agency Dazed Studio shared what has worked in Gen Z marketing.
Lesson 1: Make it from Gen Z to Gen Z
"Make sure that it's from Gen Z to Gen Z," said Jose Nicolas Velez, global marketing director at Smirnoff. "You have to meet them where they are. Make sure you take calculated risks."
Smirnoff's "Go Off": an alcohol ad without the bar
Smirnoff named singer Troye Sivan its "chief vibes officer," and he was involved in the creative process. Beyond scripted comedy spots, the campaign released an out-of-office message Sivan recorded on his phone for fans to download and use. Scenes were set in an office and a press conference, not a bar. Gen Z is drinking, Velez said, just at cafés and festivals more than at bars.
Lesson 2: You need both raw and polished
Gen Z fears looking "cringe" but wants authenticity. That doesn't mean it rejects polished work. On the Hinge campaign, "we had conversations about, 'do we move this text two millimeters to the right,'" said Rachel Effendy, executive creative director at Dazed Studio. "Some Gen Zers also appreciate craft."
Hinge's "No Ordinary Love": a dating app's audiobook
Hinge tapped into the romance genre and BookTok with an audiobook launched on Substack, a platform brands use to reach Gen Z through long-form storytelling. The 2025 edition was a limited hardcover of love stories Hinge had posted. Even as a dating app, Hinge centers its advertising on getting people offline and onto real dates.
Lesson 3: Join the culture instead of forcing it into a brand-safe mold
Both brands accept that Gen Z socializes differently and choose to participate in its culture rather than reshape it. That requires constant adaptation, because culture moves quickly. Velez's closing advice was simple: "Don't be boring."
How to apply it
- Involve talent in the creative, and release small assets fans can use themselves, such as voicemails, sounds or meme templates.
- Find the new places your product is actually used and break category conventions.
- Pair raw social content with crafted hero creative.
For more on community-driven sales, read TikTok names its first European BookTok bestseller. For turning live experiences into content, see Experiential marketing is a social content shoot.